Healthcare volunteers are stepping into roles that influence patient experience and access, making satisfaction data essential—not optional. A volunteer satisfaction survey built for healthcare reveals whether volunteers feel prepared, supported, and connected. Using validated tools like the Volunteer Satisfaction Index helps leaders make data-informed improvements that strengthen retention, improve patient care, and enhance overall program performance

Measuring volunteer satisfaction in healthcare is a strategic imperative. A new national study aims to show how integrating volunteers into patient navigation and tracking their satisfaction with tools like the Volunteer Satisfaction Index, can boost retention, expand capacity, and strengthen program impact. Data on volunteers is as vital as data on patients.

Explore four key dimensions of volunteer satisfaction survey questions to boost engagement and retention with research-backed insights.