Communicating with volunteers isn’t just about what you say—it’s about how your message lands. In this article, we explore why channel choice is a leadership decision, using a realistic healthcare merger scenario and a practical decision lens to help leaders communicate with clarity, confidence, and trust.

Learn how to write good survey questions that deliver clear, reliable insights. This post explains the three main question types and how to use each effectively. Includes an easy-to-reference infographic and expert tips from Roseanna Galindo, creator of the Volunteer Satisfaction Index (VSI), on building surveys that measure what truly matters.

Nonprofit leaders already practice business analysis every day, often without naming it. This article explores how business analysis for nonprofit leaders brings structure, clarity, and validation to program development, strategic planning, and stakeholder engagement.